Terms of
Terms of
Terms of
service.
service.
service.
Effective October 27, 2026
These terms govern your use of Brief, the data you connect, and the commitments we make to each other.
These terms govern your use of Brief, the data you connect, and the commitments we make to each other.
Questions?
These terms govern your access to and use of Brief.ai, a multi-tenant knowledge assistant for claims teams. By using the service, you agree to these terms.
These terms govern your access to and use of Brief.ai, a multi-tenant knowledge assistant for claims teams. By using the service, you agree to these terms.
These terms govern your access to and use of Brief.ai, a multi-tenant knowledge assistant for claims teams. By using the service, you agree to these terms.
The service
The service
The service
Brief provides cited answers across the documents and records you connect. We may update or improve the service.
Brief provides cited answers across the documents and records you connect. We may update or improve the service.
We will not materially reduce core functionality during a paid term without notice.
We will not materially reduce core functionality during a paid term without notice.
Accounts
Accounts
Accounts
You must provide accurate account information and keep your credentials secure. You are responsible for activity under your workspace and for the permissions you grant.
You must provide accurate account information and keep your credentials secure. You are responsible for activity under your workspace and for the permissions you grant.
Customer data
Customer data
Customer data
Your organization owns the documents, claims records, queries, and citations it submits. You grant us a limited license to process that data to provide and secure the service.
Your organization owns the documents, claims records, queries, and citations it submits. You grant us a limited license to process that data to provide and secure the service.
You are responsible for having the rights to the data you connect and for the instructions you give us.
You are responsible for having the rights to the data you connect and for the instructions you give us.
Acceptable use
Acceptable use
Acceptable use
Do not use Brief to violate law, infringe rights, attempt cross-tenant access, reverse engineer the service, or interfere with its operation.
Do not use Brief to violate law, infringe rights, attempt cross-tenant access, reverse engineer the service, or interfere with its operation.
We may suspend access for a material violation, after notice where practicable.
We may suspend access for a material violation, after notice where practicable.
Fees
Fees
Fees
Paid plans are billed in advance. Fees are non-refundable except as required by law or expressly stated in an order. You are responsible for taxes.
Paid plans are billed in advance. Fees are non-refundable except as required by law or expressly stated in an order. You are responsible for taxes.
Confidentiality
Confidentiality
Confidentiality
Each party will protect the other’s confidential information and use it only to perform under these terms. This does not apply to information that is public or independently developed.
Each party will protect the other’s confidential information and use it only to perform under these terms. This does not apply to information that is public or independently developed.
Term and termination
Term and termination
Term and termination
Subscriptions continue for the term in your order and renew unless cancelled. Either party may terminate for material breach.
Subscriptions continue for the term in your order and renew unless cancelled. Either party may terminate for material breach.
On termination, you may export customer data for 30 days, after which we delete it according to the contract.
On termination, you may export customer data for 30 days, after which we delete it according to the contract.
Warranties and disclaimers
Warranties and disclaimers
Warranties and disclaimers
Brief is provided as-is. We do not provide legal advice. We disclaim implied warranties to the extent permitted by law.
Brief is provided as-is. We do not provide legal advice. We disclaim implied warranties to the extent permitted by law.
Limitation of liability
Limitation of liability
Limitation of liability
To the extent permitted by law, neither party is liable for indirect or consequential damages. Our aggregate liability is limited to the fees paid in the 12 months before the claim.
To the extent permitted by law, neither party is liable for indirect or consequential damages. Our aggregate liability is limited to the fees paid in the 12 months before the claim.
Governing law
Governing law
Governing law
These terms are governed by the laws of California, excluding conflict-of-law rules. Disputes will be resolved in the state or federal courts in San Francisco County.
These terms are governed by the laws of California, excluding conflict-of-law rules. Disputes will be resolved in the state or federal courts in San Francisco County.
Contact
Contact
Contact
Brief.ai, Inc. · San Francisco, CA · legal@brief.ai
Brief.ai, Inc. · San Francisco, CA · legal@brief.ai
Brief.ai
Brief.ai
The answer layer for claims operations. Every answer on the record.
Built for teams that have to defend the answer.
© 2026 Brief.ai
San Francisco · New York
SOC 2 Type II · ISO 27001