Brief.ai

Brief.ai

Product

How it works

Security

Customers

Sign in

Book a demo

→

→

We just raised $7M

→

Every answer,

Every answer,

Every answer,

on the record.

on the record.

on the record.

Brief.ai is the multi-tenant knowledge assistant for claims teams. Ask across policies, endorsements and SOPs — and get an answer you can open, quote and defend.

The multi-tenant knowledge assistant for claims teams. Ask across policies, endorsements and SOPs.

Book a demo

→

→

See how it works

↓

Northwind Claims

⌄

Search

⌘K

AK

Northwind

Workspace

Overview

Ask Brief

Sources

Reviews

Admin

Ingestion

Members

Settings

Isolated workspace

Ask Brief

New question

What does our property policy say about water damage from a failed sprinkler?

Answer

Covered

Water damage from a failed sprinkler is covered under §7.3, subject to a $50,000 deductible and the maintenance condition in §7.5.

§7.3

§7.5

The exclusion applies only where maintenance was missed. Your last inspection was logged 14 days before the loss.

Ask a follow-up…

↑

Sources

3 cited

Commercial Property Policy

§7.3 · Page 42

Sprinkler Maintenance SOP

§4.2 · Page 8

Loss Run — 2026 Q2

Claim 24-0187 · Page 3

View all sources

→

Trusted by claims teams at

  • Northwind

  • Meridian

  • Atlas

  • Harbor

  • Beacon

  • Cobalt

  • Northwind

  • Meridian

  • Atlas

  • Harbor

  • Beacon

  • Cobalt

The knowledge is there.

The knowledge is there.

The knowledge is there.

The answer isn’t.

The answer isn’t.

The answer isn’t.

Claims teams don’t lack information. They lack a fast, defensible way to find it.

Claims teams don’t lack information. They lack a fast, defensible way to find it.

Claims teams don’t lack information. They lack a fast, defensible way to find it.

The average adjuster touches four systems before writing a single note. Every handoff adds time, inconsistency, and risk.

01

Knowledge is scattered

Knowledge is scattered

Knowledge is scattered

Policies, endorsements, inspection reports, and internal memos live in systems that were never designed to answer a question.

02

Answers arrive without evidence

Answers arrive without evidence

Answers arrive without evidence

A paragraph is not proof. Adjusters need the clause, the page, and the version before they can act.

03

Isolation is an afterthought

Isolation is an afterthought

Isolation is an afterthought

Shared indexes and broad permissions turn a useful assistant into a new liability for every tenant.

Field note 01

Claims operations / 2026

The work is document-heavy. The answer should be light.

The work is document-heavy. The answer should be light.

The work is document-heavy. The answer should be light.

Document review

01 / 40

From document to

From document to

From document to

defensible answer.

defensible answer.

defensible answer.

Connect the sources, scope the index, and return the clause. Brief handles the pipeline; your team handles the claim.

Connect the sources, scope the index, and return the clause. Brief handles the pipeline; your team handles the claim.

Connect the sources, scope the index, and return the clause. Brief handles the pipeline; your team handles the claim.

No shared embeddings. No cross-tenant retrieval. No answer without a source.

01

Connect

Connect

Connect

Point Brief at the systems where claims knowledge already lives: policy admin, claims, SharePoint, and the warehouse.

02

Index

Index

Index

Documents are parsed, versioned, and scoped to a single tenant. Every chunk carries its source, page, and date.

03

Ask

Every answer returns with the clause, page, and version—ready for a file note, a coverage opinion, or a call.

03

Ask

Every answer returns with the clause, page, and version—ready for a file note, a coverage opinion, or a call.

03

Ask

Every answer returns with the clause, page, and version—ready for a file note, a coverage opinion, or a call.

The citation is

The citation is

The citation is

the product.

the product.

the product.

A confident paragraph is not enough. Brief returns the clause, the page, and the version so a claims professional can act—and defend the decision later.

A confident paragraph is not enough. Brief returns the clause, the page, and the version so a claims professional can act—and defend the decision later.

Clause-level retrieval

Every answer resolves to the exact section, not the whole document.

Versioned sources

Page numbers and effective dates travel with the quote.

Tenant-scoped access

Permission is checked at retrieval, before a single token is generated.

Open a sample answer

Commercial Property Policy

v4.2

Northwind Claims

Page 42

Section 7.3

Water damage

Water damage

Water damage

This policy covers direct physical loss or damage caused by the accidental discharge or failure of a sprinkler system, subject to the deductible shown in the declarations.

§7.3

Water damage caused by the accidental discharge or failure of a sprinkler system is covered, subject to the deductible shown in the declarations and the maintenance condition in §7.5.

7.5

Maintenance condition

The insured must maintain the system in accordance with the inspection schedule.

7.6

Exclusions

Wear and tear, freezing, and damage caused by failure to maintain are excluded.

42 / 68

Accessed 14:32 UTC

Retrieved from Tenant 03 · access checked at query time

Every document,

Every document,

Every document,

accounted for.

accounted for.

accounted for.

From the first upload to the cited answer, every step is visible, versioned, and scoped to a single tenant.

From the first upload to the cited answer, every step is visible, versioned, and scoped to a single tenant.

From the first upload to the cited answer, every step is visible, versioned, and scoped to a single tenant.

Brief keeps a complete ingestion record, so a source can always be traced back to its origin.

Connected

12,480

12,480

12,480

documents

Parsed

12,480

12,480

12,480

documents

Chunked

96,204

96,204

96,204

chunks

Embedded

96,204

96,204

96,204

vectors

Published

12,480

documents

Published

12,480

documents

Published

12,480

documents

Last sync 2h ago

0 failures

Tenant 03 only

One tenant. One index.

One tenant. One index.

One tenant. One index.

No exceptions.

No exceptions.

No exceptions.

Every tenant gets its own index, permissions, and retrieval path. Isolation is enforced in the architecture, not in a prompt.

Every tenant gets its own index, permissions, and retrieval path. Isolation is enforced in the architecture, not in a prompt.

No shared embeddings. No cross-tenant retrieval. No answer without a source.

Tenant boundary

enforced at retrieval

01

Northwind Claims

sealed

02

Meridian Mutual

sealed

03

Harbor Specialty

sealed

No shared index

0 cross-tenant paths

Separate indexes

Each tenant gets its own vector index, keys, and retention policy.

Access checked first

Permissions resolve before retrieval. A missing grant returns nothing.

No shared training

Prompts, documents, and citations never train a shared model.

0

0

0

cross-tenant reads

since inception

Read the security brief

Built for the people

Built for the people

Built for the people

who own the answer.

who own the answer.

who own the answer.

Brief fits the work that already happens: read the policy, check the endorsement, write the note, defend the decision.

Brief fits the work that already happens: read the policy, check the endorsement, write the note, defend the decision.

Brief fits the work that already happens: read the policy, check the endorsement, write the note, defend the decision.

The interface stays quiet. The evidence stays close.

Claims adjusters

Claims adjusters

Claims adjusters

Open the clause, the page, and the version before writing the note.

42%

faster first response

Coverage counsel

Coverage counsel

Coverage counsel

Trace every position back to the policy language and its effective date.

100%

source coverage

Operations leaders

Operations leaders

Operations leaders

See what the team asked, what it cited, and where knowledge is missing.

1

tenant view

“Our adjusters used to spend the first twenty minutes of every claim just finding the right policy. Now the answer arrives with the clause attached. That changes the conversation.”

“Our adjusters used to spend the first twenty minutes of every claim just finding the right policy. Now the answer arrives with the clause attached. That changes the conversation.”

“Our adjusters used to spend the first twenty minutes of every claim just finding the right policy. Now the answer arrives with the clause attached. That changes the conversation.”

Maya Chen

VP Claims Operations, Northwind

Northwind Claims runs 12,000 property claims a year across six states. Brief is deployed inside their tenant, connected to policy admin and the claims system.

42%

faster first response

3.1h

saved per adjuster / week

0

cross-tenant reads

Connect the systems

Connect the systems

Connect the systems

that hold the truth.

that hold the truth.

that hold the truth.

Brief connects to policy admin, claims, and document systems. Every integration inherits tenant permissions.

Brief connects to policy admin, claims, and document systems. Every integration inherits tenant permissions.

Brief connects to policy admin, claims, and document systems. Every integration inherits tenant permissions.

Connectors are read-only by default. Write-back is scoped and audited.

Read + write

Guidewire ClaimCenter

Guidewire ClaimCenter

Claims

Read only

Duck Creek

Duck Creek

Policy

Read only

Salesforce

CRM

Read only

Salesforce

CRM

Read only

SharePoint

SharePoint

Documents

SSO

Okta

Okta

Identity

Read only

Snowflake

Warehouse

Read only

Snowflake

Warehouse

Don’t see your system?

Build a connector with us

Questions we hear

Questions we hear

Questions we hear

before the demo.

before the demo.

before the demo.

Short answers. If yours isn’t here, ask us directly.

Short answers. If yours isn’t here, ask us directly.

Ask us directly

How does tenant isolation work?

How does tenant isolation work?

Each tenant gets a separate index, encryption scope, and retrieval path. Permissions are checked before retrieval.

Where do citations come from?

Where do citations come from?

Every answer points to the exact document, page, and clause. If the source isn’t there, Brief says so.

Does Brief train on our data?

Does Brief train on our data?

No. Prompts, documents, and citations are never used to train a shared model.

How long does implementation take?

How long does implementation take?

Most teams connect their first sources in a week and roll out to a pilot group in two.

What does it cost?

What does it cost?

Pricing is per workspace, not per seat. Start with a pilot and expand when it sticks.

Put every answer

Put every answer

Put every answer

on the record.

on the record.

on the record.

See how Brief works on your policies, your claims, and your tenant. A 30-minute walkthrough, no setup required.

See how Brief works on your policies, your claims, and your tenant. A 30-minute walkthrough, no setup required.

Book a demo

Read the security brief

30-minute walkthrough · Your data stays yours.

Create a free website with Framer, the website builder loved by startups, designers and agencies.